According to recent Federal Times article (Shane, 2023c) the "Total number of VA claims lost in online systems tops 120,000". Initially VA administration reported that about 32000 disability claims had been lost in the computer systems for several months or years because of the technical problems (Shane, 2023).

The revelation that large number of veterans faced technical barriers when attempting to file for benefits through Veterans Affairs online platforms is deeply concerning. This figure, which is nearly 35% higher than previously reported (Shane, 2023c), underscores significant flaws in the department's digital infrastructure. The failure to provide reliable access to essential services not only highlights a critical lapse in technological implementation but also suggests a broader issue of accountability and oversight within the Veterans Affairs system. This situation is particularly troubling given the importance of timely and efficient support for veterans, who deserve seamless access to the benefits they have earned. Without a doubt, the department is taking immediate action to address and rectify these technical shortcomings. However, it is imperative that veterans also help avoid other mistakes that could potentially lead to delays in receiving the support they need without unnecessary hindrances. At VA Claims Consultants, we specialize in ensuring your claims are filed accurately and efficiently, safeguarding your benefits from getting lost in the system. Trust our expert team to manage your claims with precision, offering peace of mind and the support you deserve.

Gia Izyumskiy

References:

Shane, L., III. (2023c, December 5). Total number of VA claims lost in online systems tops 120,000. Federal Times. https://www.federaltimes.com/veterans/2023/12/04/total-number-of-va-claims-lost-in-online-systems-tops-120000/

Shane, L., III. (2023a, August 24). Thousands of vets’ disability claims delayed years because of glitch. Military Times. https://www.militarytimes.com/veterans/2023/08/24/thousands-of-vets-disability-claims-delayed-years-because-of-glitch/